LEAD RELIABLE BRAINDUMPS BOOK | CERTIFICATION LEAD TEST ANSWERS

LEAD Reliable Braindumps Book | Certification LEAD Test Answers

LEAD Reliable Braindumps Book | Certification LEAD Test Answers

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ISM LEAD Exam Syllabus Topics:

TopicDetails
Topic 1
  • Corporate Social Responsibility and Ethics: This domain covers incorporating ethical and sustainable practices into decision-making and supply chain processes.
Topic 2
  • Stakeholder Engagement: The section covers cooperating and communicating effectively with internal and external stakeholders impacted by supply chain choices.
Topic 3
  • Systems Capability and Technology: This domain covers developing talent and expanding skill sets among the supply management group members.

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ISM Leadership and Transformation in Supply Management Sample Questions (Q128-Q133):

NEW QUESTION # 128
A supply manager is evaluating the firm's supply management training courses developed for non-department staff. Which of the following should the supply manager address FIRST when evaluating these courses?

  • A. "Is the participation rate reasonable considering the total number of employees?"
  • B. "Do the skills learned in the courses support organizational goals?"
  • C. "Are the instructors appropriately certified to teach the subject matter?"
  • D. "Are the costs of training reasonable compared to the results?"

Answer: B

Explanation:
* Evaluation Focus: When evaluating training courses, the primary concern should be whether the skills taught align with and support the organization's strategic goals and objectives.
* Alignment with Goals: Ensuring that training programs are aligned with organizational goals guarantees that the training contributes to the company's overall success and effectiveness.
* Importance of Relevant Skills: Training programs that teach relevant skills enhance employee performance and ensure that the workforce is equipped to meet the company's needs.
* Reference: Training and development best practices, as outlined in resources such as "Employee Training & Development" by Raymond A. Noe and the guidelines from the Association for Talent Development (ATD), emphasize the importance of aligning training with organizational goals.


NEW QUESTION # 129
A chief procurement officer (CPO) notices that while buyers in regional offices work well together, tension mounts between the regional and global buying teams at the inception of any new global project. The CPO believes there is a need to improve trust and collaboration between the teams. Which of the following is the FIRST step the CPO should take to improve the situation?

  • A. Hold a team meeting to highlight the successful outcomes of prior global projects and recognize key contributors
  • B. Launch a change management initiative and develop a detailed plan to achieve the desired changes
  • C. Address the matter with each direct report and tie improvement targets to individual performance goals
  • D. Consult human resources for advice on how to improve relationships between the regional and global teams

Answer: A

Explanation:
Situation Analysis:
Tension exists between regional and global buying teams during new global projects.
The CPO aims to improve trust and collaboration.
First Steps to Improve Collaboration:
Consulting HR: Valuable for long-term strategies but not immediate action.
Launching Change Management Initiative: Effective but time-consuming and may not address immediate concerns.
Holding a Team Meeting: Immediate action to build trust and showcase successful collaboration.
Addressing with Direct Reports: Targets individuals but does not address team dynamics immediately.
Best First Step:
Holding a Team Meeting: Celebrates past successes, recognizes contributions, and fosters a sense of unity and shared purpose. This can immediately boost morale and encourage collaboration.
Conclusion: A team meeting is an effective initial step to highlight successes, recognize contributions, and promote a collaborative culture.
Reference:
"Leading Teams: Setting the Stage for Great Performances" by J. Richard Hackman Team building and collaboration strategies from Harvard Business Review


NEW QUESTION # 130
An employee who has been competent and reliable in the past suddenly exhibits erratic behavior and makes mistakes which could have a serious impact on the department as well as the company. The department supervisor learns that the employee is trying to cope with extraordinary family challenges. Given this situation, which of the following is the BEST course of action for the supervisor to take?

  • A. Retrain the employee in any areas of weak performance
  • B. Refer the employee to the company's employee assistance program
  • C. Document performance problems and begin the termination process
  • D. Remind the employee of the firm's expectations and consequences of failure

Answer: B

Explanation:
When an employee exhibits erratic behavior and performance issues due to extraordinary family challenges, the best course of action for the supervisor is to refer the employee to the company's employee assistance program (EAP). EAPs provide confidential counseling and support services to help employees deal with personal problems that might affect their work performance. This approach demonstrates empathy and support for the employee while also addressing the underlying issues that may be impacting their job performance.
Reference:
Dessler, G. (2013). Human Resource Management. Pearson Education.
Armstrong, M. (2009). Armstrong's Handbook of Human Resource Management Practice. Kogan Page Publishers.


NEW QUESTION # 131
A supply management audit finds that sole source purchases have increased significantly due to the inexperience of the sourcing team, and that the waiving of competition is not justified in many cases. This has resulted in increased costs, as well as noncompliance with organizational policies requiring competitive solicitations. Which of the following is the BEST way to rectify this situation?

  • A. Train staff in solicitation policies and practices
  • B. Improve audit procedures to identify problem areas sooner
  • C. Make sole source review a key performance indicator (KPI)
  • D. Report noncompliance to management in user departments

Answer: A

Explanation:
Issue Identification:
Increased sole source purchases due to inexperience of the sourcing team.
Noncompliance with competitive solicitation policies leading to increased costs.
Rectifying the Situation:
Training Staff: Provides the sourcing team with necessary knowledge and skills to understand and follow solicitation policies, reducing the likelihood of noncompliance.
Reporting Noncompliance: Addresses the issue after it occurs but does not prevent future occurrences.
Improving Audit Procedures: Helps identify issues sooner but does not directly address the root cause (lack of training).
Making Sole Source Review a KPI: Encourages monitoring but does not equip the team with the knowledge to comply.
Conclusion: Training staff in solicitation policies and practices addresses the root cause by ensuring the sourcing team is well-informed and capable of complying with competitive solicitation requirements.
Reference:
Procurement training programs and resources from the National Institute of Governmental Purchasing (NIGP) Best practices in procurement and supply chain management from the Chartered Institute of Procurement & Supply (CIPS) Top of Form Bottom of Form


NEW QUESTION # 132
A tech company creates several innovative software programs for internal usage, including a program that streamlines supply chain management. To leverage its efforts, the company markets a version of this program. An important potential customer asks the supply manager about future enhancements to the software. While such updates are in progress, they have not been announced. Given this situation, which of the following is the BEST course of action for the supply manager to take?

  • A. Highlight features of the new version to increase the customer's interest
  • B. Invite the firm's marketing department to close a deal based on the future release
  • C. Confirm the customer has signed a current Non-Disclosure Agreement (NDA)
  • D. Coordinate with the marketing department to determine if release details can be shared

Answer: D

Explanation:
Understanding the Situation:
The supply manager knows of future enhancements to a software program but these updates are not publicly announced.
It is essential to handle this information carefully to avoid breaching confidentiality or misrepresenting the product.
Best Course of Action:
Coordinating with Marketing: Ensures that any information shared with the potential customer is accurate and aligns with the company's communication strategy.
The marketing department can confirm whether the details of the future release can be disclosed and provide guidance on how to present this information appropriately.
Conclusion: By coordinating with the marketing department, the supply manager ensures proper handling of sensitive information, maintains alignment with company policies, and avoids potential legal or ethical issues.
Reference:
"Marketing Management" by Philip Kotler and Kevin Lane Keller
Corporate communication policies and guidelines from internal company documents


NEW QUESTION # 133
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